Refund policy
Return & Refund Policy
At Kyrosee, we are committed to providing high-quality women’s clothing designed for mature women across the United States. Your satisfaction is important to us, and we want you to shop with confidence.
Return Eligibility
We gladly accept returns within 30 days of the delivery date.
To be eligible for a return, items must:
- Be unused, unworn, and unwashed
- Be in their original condition
- Include original tags and packaging
- Not show signs of wear, damage, stains, or alterations
We do not offer final sale items, and all eligible products may be returned according to this policy.
Free Return Shipping
Kyrosee provides free return shipping for all eligible returns within the United States. Customers will receive return instructions after contacting our support team.
No Restocking Fees
We do not charge any restocking fees for returned items.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be issued to your original payment method within 5–8 business days. Processing times may vary depending on your financial institution.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work quickly to resolve the issue and provide a replacement or full refund when applicable.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or style, please return the original item for a refund and place a new order.
Non-Returnable Items
For hygiene and safety reasons, certain personal-use items may not be eligible for return if opened, worn, or used.
Order Cancellation
Orders may only be canceled before they are processed for shipment. Once an order has been shipped, it cannot be canceled and must follow the return process after delivery.
Contact Us
If you have any questions about returns or refunds, please contact us:
Kyrosee
Website: Kyrosee.shop
Email: Contact@kyrosee.shop
Phone: +1 989-419-3265
Business Address: 822 W Washington Blvd, Chicago, IL 60607, United States